Privacy Policy

Effective Date: October 1st, 2025

At National Snow Removal Inc. (“Company,” “we,” “us,” or “our”), we are committed
to protecting the privacy of our clients and website visitors. This Privacy Policy
explains how we collect, use, store, and share your personal information when you
interact with our website www.nationalsnowremoval.ca
(the “Site”), our services, and our client management system powered by Jobber.

By using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Information You Provide Directly

• Name, address, phone number, and email when requesting a quote or signing a service agreement.
• Payment details when making deposits or payments (processed securely through Jobber or a third-party provider).
• Service preferences and instructions related to your property.

b) Information Collected Automatically

• Device and browser details (IP address, operating system, browser type).
• Website usage data (pages visited, time spent, links clicked).
• Cookies and tracking technologies to personalize your experience.

c) Information from Third Parties

• Data from Jobber (quotes, scheduling, invoicing, communications).
• Advertising and analytics platforms such as Google Analytics and Facebook Pixel.

2. How We Use Your Information

• Provide and manage snow removal services.
• Generate and manage quotes, invoices, and service agreements through Jobber.
• Communicate about services, updates, and promotions.
• Process payments and maintain billing records.
• Improve our Site performance, user experience, and marketing effectiveness.
• Display targeted ads and measure campaign performance.
• Comply with legal, tax, and regulatory requirements.

3. Jobber Client Management

We use Jobber (a third-party software provider) to manage customer data, scheduling,
service records, and payments. Jobber securely stores your information and its privacy
practices are governed by its own policy. By accepting our services, you consent to your
data being managed through Jobber.

4. Advertising, Cookies & Tracking

We use cookies and similar technologies for analytics and marketing:

• Google Analytics: Understands visitor usage and improves performance.
• Facebook Pixel: Allows us to deliver targeted ads on Facebook and Instagram.
• Other Marketing Tools: May include remarketing across platforms.

You can control cookie settings in your browser. To opt out of targeted ads, visit
Google Ads Settings or
Facebook Ad Preferences.

5. Sharing of Information

We do not sell or rent your personal information. We may share it:

• With Jobber and service providers to deliver our services.
• With payment processors to complete transactions.
• With legal authorities when required by law.
• During a merger, acquisition, or restructuring.

6. Data Security

We take reasonable steps to protect your personal information with encryption, secure
servers, and access controls. However, no system is 100% secure.

7. Data Retention

We retain personal information as long as necessary for services, legal obligations,
and business purposes. After this, data will be securely deleted or anonymized.

8. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Withdraw consent for marketing communications.
• Request deletion of your personal data, subject to obligations.

To exercise these rights, contact us at the email below.

9. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy
practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with
a revised effective date. Continued use of our Site or services after updates indicates
acceptance.

11. Contact Us

National Snow Removal Inc.
Website: www.nationalsnowremoval.ca
Email: legal@nationalsnowremoval.ca
Phone: 1-888-707-8484